Job Description

General Manager - Shape the Future of Home Services in Seattle!

Lead Business Operations at a Fast-Growing, Private-Equity Owned Residential HVAC & Plumbing Powerhouse

Are you a proven leader with deep roots in the residential plumbing and drain service industry, ready to take the helm of an expanding business? Do you thrive in a high-growth environment and possess the strategic vision to build and scale an organization?

Champions Group Holdings is seeking a dynamic and results-oriented General Manager to lead a rapidly growing residential plumbing business in the vibrant Seattle metro area and spearhead their exciting expansion into the HVAC market. This is a pivotal opportunity to make a visible impact, drive significant growth, and build a rewarding career within a supportive and values-driven organization.

In this high-impact role, you will:

• Take full P&L ownership for this Seattle metro business, driving financial performance and exceeding targets.
• Manage, grow, and scale the overall business, leading long-term strategic planning for both existing plumbing and the new HVAC sector.
• Lead and inspire a team of approximately 75 employees , including plumbers, trainees, and back-office support.
• Oversee all aspects of Plumbing and HVAC Service, Install, and Support teams , ensuring quality work, on-time completion, and exceptional customer experiences.
• Develop and maintain strong relationships with customers, contractors, and suppliers, fostering a culture of collaboration and trust.
• Implement strategic and tactical changes to improve efficiency, reduce costs, increase sales, and ensure quality workmanship
• Foster a culture of continuous improvement and employee engagement, leveraging technology and best practices.

What you'll bring:

• 10+ years of progressive experience in residential plumbing and drain distributed field service.
• 2-5+ years of experience in a General Manager capacity, ideally within the home services industry.
• Direct experience managing operations with revenue capabilities of $15 to $40 million , with strong margin and EBITDA performance.
• Practical experience in both sales and operations within the residential plumbing industry (drain experience essential). HVAC experience is a significant plus.
• A strong understanding of field service principles, residential sales techniques, labor forecasting, and dispatching.
• Proven leadership skills with the ability to guide, mentor, and inspire teams to achieve outstanding results.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical, problem-solving, and technical skills (familiarity with ServiceTitan or similar ERP software preferred).

Why Choose Champions Group Holdings?

• Make a Real Impact: Shape the future of a rapidly growing business in a key market.
• Growth & Opportunity: Launch a fulfilling career with a national leader experiencing exciting expansion.
• Collaborative Culture: Join a supportive, innovative, and values-driven organization.
• Excellent Compensation & Benefits: Enjoy a competitive base salary, equity options, bonus potential, relocation assistance, car allowance, comprehensive health benefits, 401(k) match, and more.
• Be Part of Something Bigger: Contribute to a company dedicated to building long-term relationships with employees, partners, and clients.

Ready to take the next step in your leadership journey?

If you possess the unique blend of industry expertise and leadership acumen we're seeking, we encourage you to apply! We're excited to connect with passionate and driven individuals who are ready to make their mark in the Seattle home services market. Relocation assistance will be available for a well qualified candidate.

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Apply Now!

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